Refund policy

We want you to love what you wear. If something isn't right, you have 30 days from the day your order arrives to return or exchange it, and return shipping is on us.

What can be returned
Items need to be unworn, unwashed and in the condition you received them, with tags still attached. Gift cards and anything marked final sale can't be returned.

Exchanges
Need a different size or color? Let us know when you start your return and we'll send the new piece out as soon as your original is on its way back to us, while stock lasts.

How to start a return or exchange
Email us at howdy@suburbancowboysupplyco.com with your order number, the item you're sending back, and whether you'd like a refund or an exchange. We'll reply with a prepaid return label and instructions. Please wait for the label before shipping, since packages sent back without a return request can't be accepted.

Returns are sent to: Suburban Cowboy Supply Co., 810 Oak Meadow Drive, Unit 680446, Franklin, TN 37068.

Damaged or wrong items
Please look your order over when it arrives. If anything is damaged, defective or not what you ordered, email us within 30 days with a photo and we'll make it right with a replacement or a full refund, at no cost to you.

Refunds
Once your return arrives and has been inspected, we'll email you to let you know. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take a few extra days to post it.

Questions about a return? Reach us any time at howdy@suburbancowboysupplyco.com.